Skip to content

Glossary

What is app review monitoring?

App review monitoring is the continuous collection and analysis of App Store and Google Play reviews to detect changes in what customers are saying, usually by grouping reviews into themes and measuring how each theme moves over time.

The simplest form is a feed: every new review, in order, with an alert for low ratings. The useful form adds structure: reviews grouped into themes such as pricing, sync, or crashes, each with a count, a share of reviews, a trend, and the versions it affects.

Sentiment analysis is a common component. It assigns each review a positive, negative, or neutral score. Scores are easy to chart and hard to act on; a theme with an exact count and the original reviews behind it is what a product decision needs.

Review monitoring is most valuable when it is read together with releases. A theme that rose after a specific version is a finding; the same theme in isolation is a number.

In Appfox

  • Themes with total mentions, share of reviews, trend, rating distribution, and affected versions
  • Every count links back to the original review text; small samples show individual reviews instead of percentages
  • Negative review spikes ranked on Today next to the release they followed

Related terms

All terms

Private beta

Build your next release with a clearer picture.

Research your idea, understand your reviews, and follow your competitors. Request an invitation to the Appfox private beta.

Invitations are sent by email.